Do you offer same-day flower and cake delivery in Karachi?

Yes, we offer same-day delivery across Karachi for selected flowers and cakes. Orders placed before the daily cut-off time are delivered fresh and on time.

Which areas in Karachi do you deliver to?

We deliver to all major areas of Karachi including DHA, Clifton, PECHS, Gulshan, North Nazimabad, and surrounding locations.

Do you accept bulk or corporate orders?

Yes, we specialize in bulk and corporate orders for offices, events, seminars, and client gifting with customized options available.

Are your cakes baked fresh?

All our cakes are baked fresh in-house using premium ingredients to ensure quality and great taste.

Can I customize my flower bouquet or cake message?

Yes, you can customize bouquet styles and add personalized messages to cakes and flowers.

How can I place an order?

You can place an order directly through our website by selecting your product and completing the checkout process.

Are these artificial flowers?

No, we only work with real, fresh flowers.

Do you deliver in Lahore or Islamabad?

We are currently only delivering in Karachi.

What time will you deliver my order?

Orders are delivered between 4 PM and 11 PM on your selected date. We do not deliver in specific time slots.

Privacy policy

Privacy Policy

At Flowerworks, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how information may be collected and used when you visit our website, place an order or contact us.

Information We Collect

When you place an order or contact us, we may receive information such as:

Your name
Contact number
Email address
Billing and delivery information
Recipient's name and contact information
Delivery address
Order details
Information you provide when contacting our customer support team

We only request information that is reasonably necessary to process and deliver your order or provide customer support.

How We Use Your Information

Information provided to Flowerworks may be used to:

Process and fulfil your order
Arrange delivery
Contact you regarding your order
Contact the recipient where necessary to complete delivery
Respond to customer-service enquiries
Handle complaints and order-related issues
Improve our products, services and website
Meet applicable legal or business requirements

Payment Information

Payments made through our website may be processed through third-party payment providers.

Flowerworks does not request that customers share card details with our customer-support team through WhatsApp or other messaging channels.

Delivery & Recipient Information

When you place an order for someone else, you provide information that allows us to deliver the order.

Our delivery team may contact the recipient when necessary to confirm the address or facilitate delivery.

Flowerworks does not offer anonymous gifting. If the recipient asks about the order, we may inform them about the nature of the product and the sender's name.

Communications

We may use the contact information you provide to communicate with you about your order, delivery, payment or customer-service enquiries.

If you subscribe to promotional communications, you may receive information about Flowerworks products, offers and updates.

Third-Party Services

Our website and order-processing systems may use third-party services to provide functions such as payment processing, website functionality, analytics, communication and delivery.

These services may process information as necessary to provide their respective services.

Protecting Your Information

We take reasonable steps to protect the information provided to us and to limit access to it to situations where it is needed for legitimate business purposes, order fulfilment or customer support.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your Information

If you have questions about the personal information associated with your order or how your information is handled, please contact Flowerworks through our customer-support channels.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or practices.

The latest version published on this page will apply from the date it is posted.