Do you offer same-day flower and cake delivery in Karachi?

Yes, we offer same-day delivery across Karachi for selected flowers and cakes. Orders placed before the daily cut-off time are delivered fresh and on time.

Which areas in Karachi do you deliver to?

We deliver to all major areas of Karachi including DHA, Clifton, PECHS, Gulshan, North Nazimabad, and surrounding locations.

Do you accept bulk or corporate orders?

Yes, we specialize in bulk and corporate orders for offices, events, seminars, and client gifting with customized options available.

Are your cakes baked fresh?

All our cakes are baked fresh in-house using premium ingredients to ensure quality and great taste.

Can I customize my flower bouquet or cake message?

Yes, you can customize bouquet styles and add personalized messages to cakes and flowers.

How can I place an order?

You can place an order directly through our website by selecting your product and completing the checkout process.

Are these artificial flowers?

No, we only work with real, fresh flowers.

Do you deliver in Lahore or Islamabad?

We are currently only delivering in Karachi.

What time will you deliver my order?

Orders are delivered between 4 PM and 11 PM on your selected date. We do not deliver in specific time slots.

Shipping policy

Shipping & Delivery Policy

At Flowerworks, we deliver fresh flowers and gifts across Karachi, Pakistan. Please review the information below before placing your order.

Delivery Areas

Flowerworks currently delivers across Karachi, with some area restrictions.

We do not currently deliver to:

Bahria Town Karachi
PAF Base Masroor
NHS Mauripur

For Malir Cantt, delivery is available only up to Check Post No. 5. The recipient will need to collect the order from the check post.

If you are unsure whether we deliver to your area, please contact us before placing your order.

Delivery Timings

Orders are delivered every day between 12 PM and midnight, according to the delivery time slot selected at checkout.

Orders placed before 2 PM Pakistan Standard Time (PST) may be eligible for same-day delivery in Karachi, subject to flower availability and delivery capacity.

Selecting a preferred delivery time does not guarantee an exact delivery time. Our delivery slots are intended to provide an estimated window.

Cake Delivery

Some cakes may be delivered frozen or partially frozen. This is done when necessary to help maintain the cake's shape, freshness and quality during transportation.

If your cake arrives frozen or partially frozen, please allow it to thaw appropriately before serving. The condition of the cake immediately after delivery may vary depending on the cake, weather and transportation conditions.

Delivery Charges

Standard delivery charges apply to all orders. Any applicable delivery charges will be displayed at checkout.

Recipient Availability

Please ensure that the recipient, or someone authorised to receive the order on their behalf, is available at the delivery address during the selected delivery window.

Our delivery team may contact the recipient to confirm or clarify the address or assist with the delivery.

If the recipient asks about the order, we may inform them of the nature of the product and the sender's name. Flowerworks does not offer anonymous gifting.

If Nobody Is Available

If nobody is available to receive the order, our rider will wait for up to 15 minutes before returning the order to our shop.

The recipient or customer may contact us via WhatsApp to arrange collection of the returned order from our shop on the same day.

We do not provide a second delivery attempt or a refund for an order that has been returned because nobody was available to receive it.

Cakes & Delivery Damage

We take care when preparing and transporting cakes. However, cakes are delicate products and may be affected by transportation, particularly due to road conditions.

Minor cosmetic imperfections or slight movement of decoration may occasionally occur during delivery and do not necessarily affect the quality or taste of the cake.

If your cake arrives with significant damage, please contact us via WhatsApp within 1 hour of delivery and send clear photographs of the cake as received.

After reviewing the damage, Flowerworks may provide a voucher based on the extent and nature of the damage.

We assess each case individually to ensure that genuine delivery-related issues are handled fairly.

Refused Deliveries

If the recipient refuses to accept an order for any reason, no refund will be provided.

If you have any concerns about your order, please contact our team as soon as possible so we can assist.

International Orders

Orders can be placed from outside Pakistan using our available international debit and credit card payment options. Delivery is currently available within Karachi only.

For any questions about delivery, please contact us via WhatsApp before placing your order.